Marketing email blasts not sending in APAC region

Incident Report for Stova

Resolved

This incident has been resolved.
Posted Nov 09, 2026 - 03:19 EST

Monitoring

A fix has been applied and we are monitoring marketing email sends on APAC server.
Posted Nov 09, 2026 - 00:25 EST

Investigating

We are currently investigating recurring issue of marketing module email blasts not sending in APAC Region we observed earlier today.
Registration module emails are not impacted by this issue: system auto-triggered emails, registration emails sent via Registrant List and scheduled event emails blasts are operational.
Posted Nov 09, 2026 - 00:05 EST
This incident affected: Email.
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