Investigating issue with our DataServices API

Incident Report for Stova

Resolved

The incident of DataServices API request timing out intermittently was resolved.

Posted Jan 19, 2023 - 00:03 EST

Monitoring

Development team implemented the fix for the issue and is currently monitoring it.

Posted Jan 18, 2023 - 23:14 EST

Identified

Development team has identified the root cause of the issue and is currently working on the fix.

Posted Jan 18, 2023 - 21:45 EST

Update

We are continuing to investigate the issue with our DataServices API.

Posted Jan 18, 2023 - 20:26 EST

Investigating

We are currently investigating issues with our DataServices API service interruption impacting all servers
We apologize for any inconvenience and will post another update as soon as we have more details.

Posted Jan 18, 2023 - 19:17 EST

This incident affected: Public API.