Marketing email blasts not sending in APAC region

Incident Report for Stova

Resolved

The issue of marketing module email blasts not sending in APAC Region is resolved now.
All previously scheduled emails are processed now and newly scheduled emails are sending without any delays.

Posted Nov 05, 2026 - 22:16 EST

Identified

Root cause of the issue was identified and our development Team is currently working on a fix.

Posted Nov 05, 2026 - 20:42 EST

Investigating

We are currently investigating marketing module email blasts not sending in APAC Region.
System auto-triggered emails, registration emails sent via Registrant List and scheduled event emails blasts are not impacted.

Posted Nov 05, 2026 - 19:50 EST

This incident affected: Email.